Administrative decision in Bangladesh is a barrier to technology satisfaction or adoption

Administrative decision practice and underlying politics in  Bangladesh is the greatest barrier to technology satisfaction of citizens or even adoption of the same. While many can easily relate the issue, I shall just put one example here.  A recent Bangla news in http://www.prothom-alo.com/detail/date/2012-04-10/news/239278 says that due to technical difficulty 11.5 thousand BCS candidates could not complete application process. The Mobile-based services operator Teletalk stated the limitations of the technical system to the newspaper. Furthermore, they anticipated problems reported by the newspapers much earlier and asked the BCS examiniation administration to extend some processing deadline. But they did not!!!

It would take much longer to educate the administrative heads to deal sensibly with e-service systems. They might hinder further adoption by the mass.

I strongly believe that private sector will have faster rate of adoption than the public counterparts. The underlying reasons are simple, unnecessary hassle with administrative decision.

Bangladesh Bank to setup 10,000 digital centres in upazilas

Source: The New Nation

Bangladesh Bank (BB) is going to set up 10,000 digital centres across the country to bring the grassroots level people under the digital facilities so that the citizens can avail essential digital services.

The objectives of the centres are to provide service like payment of different bills, e-top up, e-ticketing, e-commerce, online share trading and lottery, etc.

This was disclosed at a seminar on ‘Setting up Digital Centers under SME’ at Bangladesh Bank Training Academy (BBTA) at Mirpur which was jointly organised by Bangladesh Bank and SME Foundation on Saturday.

Addressing as the chief guest in the seminar, the BB governor Dr Atiur Rahman said the people will be easily acquainted with the digital technology by the centres and they would be able to take its opportunity by paying a nominal charge.

The governor urged the bankers to come forward to set up the centres to bring its service in the door step of rural people through electronic system.

Bangladesh Bank has initially planned to set up 10 digital centers in each thana under Small and Medium Enterprise (SME), he said adding that a group of five educated youths would be given Taka five lakh loan from SME fund to establish a center.

However, the Governor said proper implementation of the plan depends on the good intension of banking and financial institutions. This technology based project will reach the banking service to the door step of people, he noted.

Chairman of SME Foundation Aftab-ul Islam, Managing Director Syed Rezwanul Islam, General Manager of SME Special Programme of the central bank Sukomol Singh Chowdhury, among others, addressed the occasion.

Executive Director of BBTA Ebadul Islam was in the chair while Chief Executive of Digital Technology Ltd. Mozammel Haque presented a concept paper.